Support

    BrideNight is built by a small team, and the people who write the app are the people who answer the email. You get a person, not a ticket queue.

    Contact us

    Email is the fastest way to reach us. Tell us what happened and what you expected instead.

    info@codixus.com

    We answer within 2 business days, and usually the same day. If nothing has arrived after 3 business days, check your spam folder and write to us again.

    What to send us

    These lines let us reproduce almost any problem without a second round of questions.

    • The app version, shown at the bottom of the Settings screen
    • Your device and OS version, for example iPhone 14 on iOS 18.4, or Pixel 7 on Android 15
    • The language the app was set to when it went wrong
    • What you did step by step, and what you saw instead of what you expected
    • A screenshot or screen recording, if the problem is something you can see

    Common questions

    Do I need an account to play?

    No. BrideNight has no sign-up, no login and no password. You open the app, type in the player names and play. It also means there is no account for us to look up, so please describe the problem in your email rather than sending a username.

    What data does the app keep about me?

    Player names and game progress stay on your phone. We never collect the picks your group makes. The app does send anonymous usage and crash diagnostics linked to a device identifier so we can find bugs. The full detail is in the Privacy Policy.

    How do I delete my data?

    Deleting the app removes the names and the game history stored on your phone. For anything held on our side, email us with the subject Data deletion and we will remove it and confirm by reply.

    Are there in-app purchases?

    Yes, one. The Getting Ready pack is free to play, and BrideNight Premium unlocks the other three packs. It is a single auto-renewing monthly subscription: there are no paid one-off packs, no coins and no ads to remove. If you subscribed before and reinstalled the app, open Settings and tap Restore Purchases to get it back.

    How do I cancel a subscription or ask for a refund?

    Cancelling happens in your store account, not in the app, and BrideNight Premium keeps working until the end of the period you have already paid for. On iPhone or iPad: open Settings, tap your name at the top, tap Subscriptions, choose BrideNight, then Cancel Subscription. On Android: open the Google Play app, tap your profile picture, tap Payments and subscriptions, then Subscriptions, choose BrideNight, then Cancel subscription. Refunds for any app are handled by the store rather than the developer: on iPhone use reportaproblem.apple.com, on Android open your order history in Google Play. Write to us as well and we will help you chase it.

    The app crashed, or a pack will not open.

    Close the app fully, reopen it, then update to the newest version in the store. If it keeps happening, send us the details listed above and we will get a fix into the next release.

    Can I suggest a prompt or a whole new pack?

    Yes, please do. Prompts that came out of a real bachelorette party are the best source we have. Send them over and tell us which pack they belong in.